style: apply cargo fmt
This commit is contained in:
@@ -6,9 +6,9 @@ use polars::prelude::buffer::validate_utf8;
|
||||
use polars::prelude::*;
|
||||
use reqwest;
|
||||
use serde::Deserialize;
|
||||
use walkdir;
|
||||
use std::time::Duration;
|
||||
use std::env;
|
||||
use std::time::Duration;
|
||||
use walkdir;
|
||||
|
||||
use csv;
|
||||
|
||||
@@ -29,7 +29,7 @@ struct CsvEvaluation {
|
||||
DISPONIBILIDADE: u8,
|
||||
CONHECIMENTO_TÉCNICO: u8,
|
||||
DIDATISMO: u8,
|
||||
ID_TALK: String
|
||||
ID_TALK: String,
|
||||
}
|
||||
|
||||
// impl TryFrom::<csv::DeserializeRecordsIter<&[u8], CsvHeader>> for CsvEvaluation {
|
||||
@@ -52,7 +52,8 @@ fn main() {
|
||||
.unwrap_or("11432".to_string())
|
||||
.parse::<u16>()
|
||||
.unwrap_or(11432);
|
||||
let OLLAMA_AI_MODEL_DATA_SANITIZATION = env::var("OLLAMA_AI_MODEL_DATA_SANITIZATION").expect("Missing environment variable OLLAMA_AI_MODEL_DATA_SANITIZATION");
|
||||
let OLLAMA_AI_MODEL_DATA_SANITIZATION = env::var("OLLAMA_AI_MODEL_DATA_SANITIZATION")
|
||||
.expect("Missing environment variable OLLAMA_AI_MODEL_DATA_SANITIZATION");
|
||||
|
||||
let ip_address = ipaddress::IPAddress::parse(OLLAMA_URL.to_string());
|
||||
let OLLAMA_SANITIZED_IP = match ip_address {
|
||||
@@ -70,166 +71,253 @@ fn main() {
|
||||
let current_date = chrono::Local::now();
|
||||
let formatted_date = current_date.format("%Y-%m-%d").to_string();
|
||||
|
||||
let previous_week_folder_names = std::fs::read_dir(std::path::Path::new("./evaluations")).expect("Failed to read directory ./evaluations")
|
||||
.filter_map_ok(|entry| {
|
||||
if entry.metadata().unwrap().is_dir(){
|
||||
Some(entry.file_name())
|
||||
}
|
||||
else {
|
||||
None
|
||||
}
|
||||
})
|
||||
.filter_map_ok(|entry_string_name| {
|
||||
let regex_match_date = regex::Regex::new(r"(\d{4}-\d{2}-\d{2})").expect("Failed to build regex");
|
||||
let previous_week_folder_names = std::fs::read_dir(std::path::Path::new("./evaluations"))
|
||||
.expect("Failed to read directory ./evaluations")
|
||||
.filter_map_ok(|entry| {
|
||||
if entry.metadata().unwrap().is_dir() {
|
||||
Some(entry.file_name())
|
||||
} else {
|
||||
None
|
||||
}
|
||||
})
|
||||
.filter_map_ok(|entry_string_name| {
|
||||
let regex_match_date =
|
||||
regex::Regex::new(r"(\d{4}-\d{2}-\d{2})").expect("Failed to build regex");
|
||||
|
||||
let filename = entry_string_name.to_str().unwrap();
|
||||
let matches_find = regex_match_date.find(filename);
|
||||
let filename = entry_string_name.to_str().unwrap();
|
||||
let matches_find = regex_match_date.find(filename);
|
||||
|
||||
match matches_find {
|
||||
Some(found) => {
|
||||
let date = chrono::NaiveDate::parse_from_str(found.as_str(), "%Y-%m-%d");
|
||||
return Some((date.unwrap().week(chrono::Weekday::Sun), entry_string_name));
|
||||
},
|
||||
None => {return None;}
|
||||
};
|
||||
})
|
||||
.filter_map_ok(|(week, directory_string)| {
|
||||
let current_date = chrono::Local::now();
|
||||
let first_day_of_current_week = current_date.date_naive().week(chrono::Weekday::Sun).first_day();
|
||||
let current_date_minus_one_week = first_day_of_current_week.checked_sub_days(chrono::Days::new(1)).expect("Failed to subtract one day");
|
||||
let first_day_of_last_week = current_date_minus_one_week.week(chrono::Weekday::Sun).first_day();
|
||||
let first_day_of_week_in_folder_name = week.first_day();
|
||||
match matches_find {
|
||||
Some(found) => {
|
||||
let date = chrono::NaiveDate::parse_from_str(found.as_str(), "%Y-%m-%d");
|
||||
return Some((date.unwrap().week(chrono::Weekday::Sun), entry_string_name));
|
||||
}
|
||||
None => {
|
||||
return None;
|
||||
}
|
||||
};
|
||||
})
|
||||
.filter_map_ok(|(week, directory_string)| {
|
||||
let current_date = chrono::Local::now();
|
||||
let first_day_of_current_week = current_date
|
||||
.date_naive()
|
||||
.week(chrono::Weekday::Sun)
|
||||
.first_day();
|
||||
let current_date_minus_one_week = first_day_of_current_week
|
||||
.checked_sub_days(chrono::Days::new(1))
|
||||
.expect("Failed to subtract one day");
|
||||
let first_day_of_last_week = current_date_minus_one_week
|
||||
.week(chrono::Weekday::Sun)
|
||||
.first_day();
|
||||
let first_day_of_week_in_folder_name = week.first_day();
|
||||
|
||||
if first_day_of_last_week == first_day_of_week_in_folder_name {
|
||||
return Some(directory_string);
|
||||
}
|
||||
return None;
|
||||
})
|
||||
.filter_map(|value| {
|
||||
if value.is_ok() {return Some(value.unwrap());}
|
||||
else {return None;}
|
||||
})
|
||||
.sorted()
|
||||
.collect_vec();
|
||||
if first_day_of_last_week == first_day_of_week_in_folder_name {
|
||||
return Some(directory_string);
|
||||
}
|
||||
return None;
|
||||
})
|
||||
.filter_map(|value| {
|
||||
if value.is_ok() {
|
||||
return Some(value.unwrap());
|
||||
} else {
|
||||
return None;
|
||||
}
|
||||
})
|
||||
.sorted()
|
||||
.collect_vec();
|
||||
|
||||
println!("{:?}", previous_week_folder_names);
|
||||
|
||||
let prompt_data_sanitization = std::fs::read_to_string("./PROMPT_DATA_SANITIZATION.txt").expect("Failed to read PROMPT_DATA_SANITIZATION.txt");
|
||||
let prompt_data_sanitization = std::fs::read_to_string("./PROMPT_DATA_SANITIZATION.txt")
|
||||
.expect("Failed to read PROMPT_DATA_SANITIZATION.txt");
|
||||
let client = reqwest::blocking::Client::new();
|
||||
|
||||
let a = previous_week_folder_names.iter().map(|folder_name| {
|
||||
let a = previous_week_folder_names
|
||||
.iter()
|
||||
.map(|folder_name| {
|
||||
let folder_base_path = std::path::Path::new("./evaluations");
|
||||
let folder_date_path = folder_base_path.join(folder_name);
|
||||
std::fs::read_dir(folder_date_path)
|
||||
})
|
||||
.filter_map_ok(|files_inside_folder_on_date |
|
||||
{
|
||||
files_inside_folder_on_date.filter_ok(|entry| {
|
||||
let entry_file_name_as_str = entry.file_name().into_string().expect("Failed to get filename as a String");
|
||||
.take(1)
|
||||
.filter_map_ok(|files_inside_folder_on_date| {
|
||||
let groupped_by_user_on_day = files_inside_folder_on_date
|
||||
.filter_ok(|entry| {
|
||||
let entry_file_name_as_str = entry
|
||||
.file_name()
|
||||
.into_string()
|
||||
.expect("Failed to get filename as a String");
|
||||
|
||||
entry_file_name_as_str.ends_with(".csv") &&
|
||||
!entry_file_name_as_str.contains("response_time.csv")
|
||||
|
||||
})
|
||||
.filter_map(|value|{
|
||||
if value.is_ok() {return Some(value.unwrap());}
|
||||
None
|
||||
})
|
||||
.take(1)
|
||||
.map(|file_name_csv| {
|
||||
println!("{:?}", file_name_csv.path());
|
||||
let file_contents = std::fs::read_to_string(file_name_csv.path()).expect("Failed to read CSV file");
|
||||
|
||||
let ollama_api_request = client.post(format!("http://{OLLAMA_SANITIZED_IP}:{OLLAMA_PORT}/api/generate"))
|
||||
.body(
|
||||
serde_json::json!({
|
||||
"model": OLLAMA_AI_MODEL_DATA_SANITIZATION,
|
||||
"prompt": format!("{prompt_data_sanitization} \n{file_contents}"),
|
||||
"temperature": 0.0, // Get predictable and reproducible output
|
||||
"stream": false,
|
||||
}).to_string()
|
||||
);
|
||||
|
||||
let result = ollama_api_request.timeout(Duration::from_secs(3600)).send();
|
||||
|
||||
match result {
|
||||
Ok(response) => {println!("Response: {:?}", response);
|
||||
let response_json = response.json::<serde_json::Value>().expect("Failed to deserialize response to JSON");
|
||||
let ai_response = response_json["response"]
|
||||
.as_str()
|
||||
.expect("Failed to get AI response as string");
|
||||
|
||||
let ai_response = ai_response.to_string();
|
||||
|
||||
let ai_response = if let Some(resp) = ai_response.strip_prefix(" ").unwrap_or(&ai_response).strip_prefix("```csv\n") { resp.to_string() } else { ai_response };
|
||||
let ai_response = if let Some(resp) = ai_response.strip_suffix(" ").unwrap_or(&ai_response).strip_suffix("```") { resp.to_string() } else { ai_response };
|
||||
|
||||
return Ok((ai_response, file_name_csv));
|
||||
|
||||
},
|
||||
Err(error) => {println!("Error {error}"); return Err(error);}
|
||||
};
|
||||
|
||||
})
|
||||
.filter_map_ok(|(ai_repsonse, file_path_csv)| {
|
||||
let mut reader = csv::ReaderBuilder::new()
|
||||
.has_headers(true)
|
||||
.delimiter(b';')
|
||||
.from_reader(ai_repsonse.as_bytes());
|
||||
|
||||
let mut deserialized_iter = reader.deserialize::<CsvHeader>();
|
||||
|
||||
let mut columns = deserialized_iter.filter_ok(|value| {
|
||||
value.PONTOS.is_some()
|
||||
entry_file_name_as_str.ends_with(".csv")
|
||||
&& !entry_file_name_as_str.contains("response_time.csv")
|
||||
})
|
||||
.map_ok(|value| {
|
||||
let col = Column::new(value.CATEGORIA.into(), [value.PONTOS.unwrap() as u32]);
|
||||
col
|
||||
})
|
||||
.filter_map(|value|{
|
||||
if value.is_ok() {return Some(value.unwrap());}
|
||||
.filter_map(|value| {
|
||||
if value.is_ok() {
|
||||
return Some(value.unwrap());
|
||||
}
|
||||
None
|
||||
})
|
||||
// .take(1)
|
||||
.map(|file_name_csv| {
|
||||
println!("{:?}", file_name_csv.path());
|
||||
let file_contents = std::fs::read_to_string(file_name_csv.path())
|
||||
.expect("Failed to read CSV file");
|
||||
|
||||
let ollama_api_request = client
|
||||
.post(format!(
|
||||
"http://{OLLAMA_SANITIZED_IP}:{OLLAMA_PORT}/api/generate"
|
||||
))
|
||||
.body(
|
||||
serde_json::json!({
|
||||
"model": OLLAMA_AI_MODEL_DATA_SANITIZATION,
|
||||
"prompt": format!("{prompt_data_sanitization} \n{file_contents}"),
|
||||
"temperature": 0.0, // Get predictable and reproducible output
|
||||
"stream": false,
|
||||
})
|
||||
.to_string(),
|
||||
);
|
||||
|
||||
let result = ollama_api_request.timeout(Duration::from_secs(3600)).send();
|
||||
|
||||
match result {
|
||||
Ok(response) => {
|
||||
println!("Response: {:?}", response);
|
||||
let response_json = response
|
||||
.json::<serde_json::Value>()
|
||||
.expect("Failed to deserialize response to JSON");
|
||||
let ai_response = response_json["response"]
|
||||
.as_str()
|
||||
.expect("Failed to get AI response as string");
|
||||
|
||||
let ai_response = ai_response.to_string();
|
||||
|
||||
let ai_response = if let Some(resp) = ai_response
|
||||
.strip_prefix(" ")
|
||||
.unwrap_or(&ai_response)
|
||||
.strip_prefix("```csv\n")
|
||||
{
|
||||
resp.to_string()
|
||||
} else {
|
||||
ai_response
|
||||
};
|
||||
let ai_response = if let Some(resp) = ai_response
|
||||
.strip_suffix(" ")
|
||||
.unwrap_or(&ai_response)
|
||||
.strip_suffix("```")
|
||||
{
|
||||
resp.to_string()
|
||||
} else {
|
||||
ai_response
|
||||
};
|
||||
|
||||
return Ok((ai_response, file_name_csv));
|
||||
}
|
||||
Err(error) => {
|
||||
println!("Error {error}");
|
||||
return Err(error);
|
||||
}
|
||||
};
|
||||
})
|
||||
.filter_map_ok(|(ai_repsonse, file_path_csv)| {
|
||||
let mut reader = csv::ReaderBuilder::new()
|
||||
.has_headers(true)
|
||||
.delimiter(b';')
|
||||
.from_reader(ai_repsonse.as_bytes());
|
||||
|
||||
let mut deserialized_iter = reader.deserialize::<CsvHeader>();
|
||||
|
||||
let mut columns = deserialized_iter
|
||||
.filter_ok(|value| value.PONTOS.is_some())
|
||||
.map_ok(|value| {
|
||||
let col =
|
||||
Column::new(value.CATEGORIA.into(), [value.PONTOS.unwrap() as u32]);
|
||||
col
|
||||
})
|
||||
.filter_map(|value| {
|
||||
if value.is_ok() {
|
||||
return Some(value.unwrap());
|
||||
}
|
||||
None
|
||||
})
|
||||
.collect_vec();
|
||||
|
||||
if columns.len() != 9 {
|
||||
return None;
|
||||
}
|
||||
|
||||
// Parse id talk from file_path
|
||||
// filename example is: CC - Erraoander Quintana - 515578 - 20251020515578.csv
|
||||
// id talk is the last information, so in the example is: 20251020515578
|
||||
let regex_filename =
|
||||
regex::Regex::new(r"(CC - )((\w+\s*)+) - (\d+) - (\d+).csv").unwrap();
|
||||
|
||||
let filename = file_path_csv
|
||||
.file_name()
|
||||
.into_string()
|
||||
.expect("Failed to convert file name as Rust &str");
|
||||
let found_regex_groups_in_filename = regex_filename
|
||||
.captures(filename.as_str())
|
||||
.expect("Failed to do regex capture");
|
||||
|
||||
let user_name = found_regex_groups_in_filename
|
||||
.get(2)
|
||||
.expect("Failed to get the id from regex maches");
|
||||
let talk_id = found_regex_groups_in_filename
|
||||
.get(5)
|
||||
.expect("Failed to get the id from regex maches");
|
||||
|
||||
columns.push(Column::new("ID_TALK".into(), [talk_id.clone().as_str()]));
|
||||
|
||||
let df = polars::frame::DataFrame::new(columns)
|
||||
.expect("Failed to concatenate into a dataframe");
|
||||
|
||||
// println!("{:?}", df);
|
||||
// Create a dataframe with the evaluation columns plus the talk id
|
||||
|
||||
// return a tuple with the dataframe and the user name, so it can be correctly merged after
|
||||
return Some((user_name.as_str().to_owned(), df));
|
||||
})
|
||||
.filter_map(|res| {
|
||||
if res.is_ok() {
|
||||
return Some(res.unwrap());
|
||||
}
|
||||
return None;
|
||||
})
|
||||
.into_group_map()
|
||||
.into_iter()
|
||||
.map(|(name, eval_dataframe_vec)| {
|
||||
let groupped_df = eval_dataframe_vec
|
||||
.iter()
|
||||
.cloned()
|
||||
.reduce(|acc, e| acc.vstack(&e).unwrap())
|
||||
.expect("Failed to concatenate dataframes");
|
||||
(name, groupped_df)
|
||||
})
|
||||
.collect_vec();
|
||||
|
||||
if columns.len() != 9 { return None;}
|
||||
|
||||
// Parse id talk from file_path
|
||||
// filename example is: CC - Erraoander Quintana - 515578 - 20251020515578.csv
|
||||
// id talk is the last information, so in the example is: 20251020515578
|
||||
let regex_filename = regex::Regex::new(r"(CC - )((\w+\s*)+) - (\d+) - (\d+).csv").unwrap();
|
||||
|
||||
let filename = file_path_csv
|
||||
.file_name()
|
||||
.into_string()
|
||||
.expect("Failed to convert file name as Rust &str");
|
||||
let found_regex_groups_in_filename = regex_filename.captures(
|
||||
filename.as_str()
|
||||
).expect("Failed to do regex capture");
|
||||
|
||||
let user_name = found_regex_groups_in_filename.get(2).expect("Failed to get the id from regex maches");
|
||||
let talk_id = found_regex_groups_in_filename.get(5).expect("Failed to get the id from regex maches");
|
||||
|
||||
columns.push(Column::new("ID_TALK".into(), [talk_id.clone().as_str()]));
|
||||
|
||||
let df = polars::frame::DataFrame::new(columns).expect("Failed to concatenate into a dataframe");
|
||||
|
||||
println!("{:?}", df);
|
||||
// Create a dataframe with the evaluation columns plus the talk id
|
||||
|
||||
// return a tuple with the dataframe and the user name, so it can be correctly merged after
|
||||
return Some((user_name.as_str().to_owned(), df));
|
||||
|
||||
})
|
||||
.for_each(|username| {});
|
||||
// println!("{:?}", files_inside_folder_on_date);
|
||||
|
||||
return Some(());
|
||||
return Some(groupped_by_user_on_day);
|
||||
})
|
||||
.filter_map(|res| {
|
||||
if res.is_ok() {
|
||||
return Some(res.unwrap());
|
||||
}
|
||||
return None;
|
||||
})
|
||||
.into_group_map()
|
||||
.into_iter()
|
||||
.map(|(name, eval_dataframe_vec)| {
|
||||
let groupped_df = eval_dataframe_vec
|
||||
.iter()
|
||||
.cloned()
|
||||
.reduce(|acc, e| acc.vstack(&e).unwrap())
|
||||
.expect("Failed to concatenate dataframes");
|
||||
(name, groupped_df)
|
||||
})
|
||||
// .collect_vec();
|
||||
|
||||
.collect_vec();
|
||||
|
||||
// println!("{:?}", a);
|
||||
|
||||
println!("{:?}", a);
|
||||
|
||||
// Read CSV files inside folder
|
||||
|
||||
@@ -238,14 +326,12 @@ fn main() {
|
||||
// Save into a hashmap, with the user name as key, the date, evaluation
|
||||
|
||||
// Final file should look like
|
||||
/*
|
||||
Header: Att1, att2, att3, ...
|
||||
categoria1
|
||||
categoria2
|
||||
categoria3
|
||||
...
|
||||
|
||||
*/
|
||||
|
||||
/*
|
||||
Header: Att1, att2, att3, ...
|
||||
categoria1
|
||||
categoria2
|
||||
categoria3
|
||||
...
|
||||
|
||||
*/
|
||||
}
|
||||
437
src/main.rs
437
src/main.rs
@@ -166,12 +166,20 @@ fn main() -> anyhow::Result<()> {
|
||||
|
||||
// Create a folder named with the day_before
|
||||
if !std::fs::exists(format!("./evaluations/{formatted_day_before}")).unwrap() {
|
||||
std::fs::create_dir(format!("./evaluations/{formatted_day_before}")).expect("Failed to create directory")
|
||||
std::fs::create_dir(format!("./evaluations/{formatted_day_before}"))
|
||||
.expect("Failed to create directory")
|
||||
}
|
||||
|
||||
// Create the response time folder
|
||||
if !std::fs::exists(format!("./evaluations/{formatted_day_before}/response_time.csv")).unwrap() {
|
||||
let mut response_time_file = std::fs::File::create_new(format!("./evaluations/{formatted_day_before}/response_time.csv")).expect("Failed to response_time.csv");
|
||||
if !std::fs::exists(format!(
|
||||
"./evaluations/{formatted_day_before}/response_time.csv"
|
||||
))
|
||||
.unwrap()
|
||||
{
|
||||
let mut response_time_file = std::fs::File::create_new(format!(
|
||||
"./evaluations/{formatted_day_before}/response_time.csv"
|
||||
))
|
||||
.expect("Failed to response_time.csv");
|
||||
}
|
||||
|
||||
// Read system prompt
|
||||
@@ -179,7 +187,13 @@ fn main() -> anyhow::Result<()> {
|
||||
let filter_file_contents = std::fs::read_to_string("FILTER.txt").unwrap_or(String::new());
|
||||
let filter_keywords = filter_file_contents.split("\n").collect::<Vec<&str>>();
|
||||
|
||||
let talks_array = get_piperun_chats_on_date(&PIPERUN_API_URL, &client, &access_token, formatted_day_before_at_midnight, formatted_day_before_at_23_59_59);
|
||||
let talks_array = get_piperun_chats_on_date(
|
||||
&PIPERUN_API_URL,
|
||||
&client,
|
||||
&access_token,
|
||||
formatted_day_before_at_midnight,
|
||||
formatted_day_before_at_23_59_59,
|
||||
);
|
||||
|
||||
println!("Number of consolidated talks: {}", talks_array.len());
|
||||
|
||||
@@ -215,41 +229,82 @@ fn main() -> anyhow::Result<()> {
|
||||
let talk_id_get_result = talk_id_get_request.send();
|
||||
|
||||
return talk_id_get_result;
|
||||
}).filter_map_ok(|result| {
|
||||
let json = result.json::<serde_json::Value>().expect("Failed to deserialize response to JSON").to_owned();
|
||||
})
|
||||
.filter_map_ok(|result| {
|
||||
let json = result
|
||||
.json::<serde_json::Value>()
|
||||
.expect("Failed to deserialize response to JSON")
|
||||
.to_owned();
|
||||
let talk_histories = &json["talk_histories"];
|
||||
let data = &talk_histories["data"];
|
||||
|
||||
// Filter chats that have very few messages
|
||||
let talk_lenght = talk_histories.as_array().expect("Wrong message type received from talk histories").len();
|
||||
if talk_lenght < MINIMUM_NUMBER_OF_MESSAGES_TO_EVALUATE {return None;}
|
||||
let talk_lenght = talk_histories
|
||||
.as_array()
|
||||
.expect("Wrong message type received from talk histories")
|
||||
.len();
|
||||
if talk_lenght < MINIMUM_NUMBER_OF_MESSAGES_TO_EVALUATE {
|
||||
return None;
|
||||
}
|
||||
|
||||
// Filter chats that have less that specified ammount of talks with support agent form the last queue transfer
|
||||
let found = talk_histories.as_array().expect("Wrong message type received from talk histories").into_iter().enumerate().find(|(pos, message_object)|{
|
||||
let message = message_object["message"].as_str().expect("Failed to decode message as string");
|
||||
let found = message.find("Atendimento transferido para a fila [NovaNet -> Atendimento -> Suporte]");
|
||||
found.is_some()
|
||||
});
|
||||
let found = talk_histories
|
||||
.as_array()
|
||||
.expect("Wrong message type received from talk histories")
|
||||
.into_iter()
|
||||
.enumerate()
|
||||
.find(|(pos, message_object)| {
|
||||
let message = message_object["message"]
|
||||
.as_str()
|
||||
.expect("Failed to decode message as string");
|
||||
let found = message.find(
|
||||
"Atendimento transferido para a fila [NovaNet -> Atendimento -> Suporte]",
|
||||
);
|
||||
found.is_some()
|
||||
});
|
||||
|
||||
match found {
|
||||
None => {return None;},
|
||||
None => {
|
||||
return None;
|
||||
}
|
||||
Some(pos) => {
|
||||
let pos_found = pos.0;
|
||||
if pos_found < MINIMUM_NUMBER_OF_MESSAGES_WITH_AGENT_TO_EVALUATE {return None;}
|
||||
if pos_found < MINIMUM_NUMBER_OF_MESSAGES_WITH_AGENT_TO_EVALUATE {
|
||||
return None;
|
||||
}
|
||||
}
|
||||
};
|
||||
|
||||
// Filter Bot finished chats
|
||||
if json["agent"]["user"]["name"].as_str().unwrap_or("unknown_user") == "PipeBot" {return None;}
|
||||
if json["agent"]["user"]["name"]
|
||||
.as_str()
|
||||
.unwrap_or("unknown_user")
|
||||
== "PipeBot"
|
||||
{
|
||||
return None;
|
||||
}
|
||||
|
||||
// Apply keyword based filtering
|
||||
let filter_keywords_found = talk_histories.as_array().expect("Wrong message type received from talk histories").into_iter().any(|message_object|{
|
||||
let message = message_object["message"].as_str().expect("Failed to decode message as string");
|
||||
let found = filter_keywords.iter().any(|keyword|{message.to_uppercase().find(&keyword.to_uppercase()).is_some()});
|
||||
found
|
||||
});
|
||||
let filter_keywords_found = talk_histories
|
||||
.as_array()
|
||||
.expect("Wrong message type received from talk histories")
|
||||
.into_iter()
|
||||
.any(|message_object| {
|
||||
let message = message_object["message"]
|
||||
.as_str()
|
||||
.expect("Failed to decode message as string");
|
||||
let found = filter_keywords.iter().any(|keyword| {
|
||||
message
|
||||
.to_uppercase()
|
||||
.find(&keyword.to_uppercase())
|
||||
.is_some()
|
||||
});
|
||||
found
|
||||
});
|
||||
|
||||
if filter_keywords_found {return None;}
|
||||
if filter_keywords_found {
|
||||
return None;
|
||||
}
|
||||
|
||||
return Some(json);
|
||||
});
|
||||
@@ -267,28 +322,42 @@ fn main() -> anyhow::Result<()> {
|
||||
|
||||
// find the bot transfer message
|
||||
let bot_transfer_message = talk_histories
|
||||
.as_array().expect("Wrong message type received from talk histories").into_iter()
|
||||
.enumerate()
|
||||
.filter(|(pos, message_object)| {
|
||||
let user_name = message_object["user"]["name"].as_str().expect("Failed to decode message as string");
|
||||
user_name == "PipeBot".to_string()
|
||||
}).find(|(pos, message_object)|{
|
||||
let message = message_object["message"].as_str().expect("Failed to decode message as string");
|
||||
// let found = message.find("Atendimento transferido para a fila [NovaNet -> Atendimento -> Suporte]");
|
||||
let found = message.find("Atendimento entregue da fila de espera para o agente");
|
||||
found.is_some()
|
||||
});
|
||||
.as_array()
|
||||
.expect("Wrong message type received from talk histories")
|
||||
.into_iter()
|
||||
.enumerate()
|
||||
.filter(|(pos, message_object)| {
|
||||
let user_name = message_object["user"]["name"]
|
||||
.as_str()
|
||||
.expect("Failed to decode message as string");
|
||||
user_name == "PipeBot".to_string()
|
||||
})
|
||||
.find(|(pos, message_object)| {
|
||||
let message = message_object["message"]
|
||||
.as_str()
|
||||
.expect("Failed to decode message as string");
|
||||
// let found = message.find("Atendimento transferido para a fila [NovaNet -> Atendimento -> Suporte]");
|
||||
let found =
|
||||
message.find("Atendimento entregue da fila de espera para o agente");
|
||||
found.is_some()
|
||||
});
|
||||
|
||||
// Find first agent message sent after the last bot message
|
||||
let (pos, transfer_message) = bot_transfer_message.expect("Failed to get the transfer bot message position");
|
||||
let (pos, transfer_message) =
|
||||
bot_transfer_message.expect("Failed to get the transfer bot message position");
|
||||
|
||||
let msg = talk_histories.as_array().expect("Wrong message type received from talk histories").into_iter()
|
||||
.take(pos)
|
||||
.rev()
|
||||
.filter(|message| {
|
||||
message["type"] == "out".to_string() && message["user"]["name"] != "PipeBot".to_string()
|
||||
})
|
||||
.take(1).collect_vec();
|
||||
let msg = talk_histories
|
||||
.as_array()
|
||||
.expect("Wrong message type received from talk histories")
|
||||
.into_iter()
|
||||
.take(pos)
|
||||
.rev()
|
||||
.filter(|message| {
|
||||
message["type"] == "out".to_string()
|
||||
&& message["user"]["name"] != "PipeBot".to_string()
|
||||
})
|
||||
.take(1)
|
||||
.collect_vec();
|
||||
|
||||
let agent_first_message = msg[0];
|
||||
|
||||
@@ -297,47 +366,75 @@ fn main() -> anyhow::Result<()> {
|
||||
|
||||
let format = "%Y-%m-%d %H:%M:%S";
|
||||
|
||||
let date_user_message_sent_parsed = match chrono::NaiveDateTime::parse_from_str(date_user_message_sent, format) {
|
||||
Ok(dt) => dt,
|
||||
Err(e) => {println!("Error parsing DateTime: {}", e); panic!("Failed parsing date")},
|
||||
let date_user_message_sent_parsed =
|
||||
match chrono::NaiveDateTime::parse_from_str(date_user_message_sent, format) {
|
||||
Ok(dt) => dt,
|
||||
Err(e) => {
|
||||
println!("Error parsing DateTime: {}", e);
|
||||
panic!("Failed parsing date")
|
||||
}
|
||||
};
|
||||
|
||||
let date_transfer_message_sent_parsed = match chrono::NaiveDateTime::parse_from_str(
|
||||
transfer_message["sent_at"].as_str().unwrap(),
|
||||
format,
|
||||
) {
|
||||
Ok(dt) => dt,
|
||||
Err(e) => {
|
||||
println!("Error parsing DateTime: {}", e);
|
||||
panic!("Failed parsing date")
|
||||
}
|
||||
};
|
||||
|
||||
let date_transfer_message_sent_parsed = match chrono::NaiveDateTime::parse_from_str(transfer_message["sent_at"].as_str().unwrap(), format) {
|
||||
Ok(dt) => dt,
|
||||
Err(e) => {println!("Error parsing DateTime: {}", e); panic!("Failed parsing date")},
|
||||
};
|
||||
|
||||
let response_time = (date_user_message_sent_parsed - date_transfer_message_sent_parsed).as_seconds_f32();
|
||||
let name = agent_first_message["user"]["name"].as_str().unwrap().to_owned();
|
||||
let response_time = (date_user_message_sent_parsed - date_transfer_message_sent_parsed)
|
||||
.as_seconds_f32();
|
||||
let name = agent_first_message["user"]["name"]
|
||||
.as_str()
|
||||
.unwrap()
|
||||
.to_owned();
|
||||
let id = json["tracking_number"].as_str().unwrap_or("").to_owned();
|
||||
let bot_transfer_date = date_transfer_message_sent_parsed.to_owned();
|
||||
let user_response_date = date_user_message_sent.to_owned();
|
||||
println!("response_time: {}s", (date_user_message_sent_parsed - date_transfer_message_sent_parsed).as_seconds_f32());
|
||||
println!(
|
||||
"response_time: {}s",
|
||||
(date_user_message_sent_parsed - date_transfer_message_sent_parsed)
|
||||
.as_seconds_f32()
|
||||
);
|
||||
|
||||
format!("{};{};{};{};{}", name, id, response_time, bot_transfer_date, user_response_date)
|
||||
}).reduce(|acc, e|{format!("{}\n{}",acc,e)})
|
||||
format!(
|
||||
"{};{};{};{};{}",
|
||||
name, id, response_time, bot_transfer_date, user_response_date
|
||||
)
|
||||
})
|
||||
.reduce(|acc, e| format!("{}\n{}", acc, e))
|
||||
.unwrap_or("".to_string());
|
||||
|
||||
// return Ok(());
|
||||
// Open file and write to it
|
||||
let header = "NOME;ID_TALK;TEMPO DE RESPOSTA;TRANFERENCIA PELO BOT;PRIMEIRA RESPOSTA DO AGENTE";
|
||||
let mut response_time_file = std::fs::OpenOptions::new().write(true).open(format!("./evaluations/{formatted_day_before}/response_time.csv")).expect("Failed to open response time file for write");
|
||||
response_time_file.write_all(format!("{header}\n{response_time}").as_bytes()).expect("Failed to write header to file");
|
||||
let mut response_time_file = std::fs::OpenOptions::new()
|
||||
.write(true)
|
||||
.open(format!(
|
||||
"./evaluations/{formatted_day_before}/response_time.csv"
|
||||
))
|
||||
.expect("Failed to open response time file for write");
|
||||
response_time_file
|
||||
.write_all(format!("{header}\n{response_time}").as_bytes())
|
||||
.expect("Failed to write header to file");
|
||||
|
||||
filtered_chats
|
||||
.clone()
|
||||
.skip(0)
|
||||
.take(10)
|
||||
.for_each(|result| {
|
||||
let json = result.unwrap();
|
||||
let talk_histories = &json["talk_histories"];
|
||||
let data = &talk_histories["data"];
|
||||
filtered_chats.clone().skip(0).take(10).for_each(|result| {
|
||||
let json = result.unwrap();
|
||||
let talk_histories = &json["talk_histories"];
|
||||
let data = &talk_histories["data"];
|
||||
|
||||
let talk = talk_histories.as_array().expect("Wrong message type received from talk histories").iter().rev().map(|message_object|
|
||||
{
|
||||
|
||||
let new_json_filtered = format!(
|
||||
"{{
|
||||
let talk = talk_histories
|
||||
.as_array()
|
||||
.expect("Wrong message type received from talk histories")
|
||||
.iter()
|
||||
.rev()
|
||||
.map(|message_object| {
|
||||
let new_json_filtered = format!(
|
||||
"{{
|
||||
message: {},
|
||||
sent_at: {},
|
||||
type: {},
|
||||
@@ -350,44 +447,71 @@ fn main() -> anyhow::Result<()> {
|
||||
);
|
||||
// println!("{}", new_json_filtered);
|
||||
new_json_filtered
|
||||
}).reduce(|acc, e| {format!("{acc}\n{e}")}).expect("Error extracting talk");
|
||||
})
|
||||
.reduce(|acc, e| format!("{acc}\n{e}"))
|
||||
.expect("Error extracting talk");
|
||||
|
||||
println!("{prompt}\n {talk}");
|
||||
println!("{prompt}\n {talk}");
|
||||
|
||||
let ollama_api_request = client.post(format!("http://{OLLAMA_SANITIZED_IP}:{OLLAMA_PORT}/api/generate"))
|
||||
.body(
|
||||
serde_json::json!({
|
||||
"model": OLLAMA_AI_MODEL,
|
||||
"prompt": format!("{prompt} \n{talk}"),
|
||||
// "options": serde_json::json!({"temperature": 0.1}),
|
||||
"stream": false,
|
||||
}).to_string()
|
||||
);
|
||||
let ollama_api_request = client
|
||||
.post(format!(
|
||||
"http://{OLLAMA_SANITIZED_IP}:{OLLAMA_PORT}/api/generate"
|
||||
))
|
||||
.body(
|
||||
serde_json::json!({
|
||||
"model": OLLAMA_AI_MODEL,
|
||||
"prompt": format!("{prompt} \n{talk}"),
|
||||
// "options": serde_json::json!({"temperature": 0.1}),
|
||||
"stream": false,
|
||||
})
|
||||
.to_string(),
|
||||
);
|
||||
|
||||
let result = ollama_api_request.timeout(Duration::from_secs(3600)).send();
|
||||
let result = ollama_api_request.timeout(Duration::from_secs(3600)).send();
|
||||
|
||||
match result {
|
||||
Ok(response) => {println!("Response: {:?}", response);
|
||||
let response_json = response.json::<serde_json::Value>().expect("Failed to deserialize response to JSON");
|
||||
println!("{}", response_json);
|
||||
let ai_response = response_json["response"]
|
||||
.as_str()
|
||||
.expect("Failed to get AI response as string");
|
||||
println!("AI Response: {}", ai_response);
|
||||
match result {
|
||||
Ok(response) => {
|
||||
println!("Response: {:?}", response);
|
||||
let response_json = response
|
||||
.json::<serde_json::Value>()
|
||||
.expect("Failed to deserialize response to JSON");
|
||||
println!("{}", response_json);
|
||||
let ai_response = response_json["response"]
|
||||
.as_str()
|
||||
.expect("Failed to get AI response as string");
|
||||
println!("AI Response: {}", ai_response);
|
||||
|
||||
let csv_response = ai_response.replace("```csv\n", "").replace("```", "");
|
||||
let csv_response = ai_response.replace("```csv\n", "").replace("```", "");
|
||||
|
||||
// Save the CSV response to a file
|
||||
// Save the CSV response to a file
|
||||
|
||||
let user_name = &json["agent"]["user"]["name"].as_str().unwrap_or("unknown_user");
|
||||
let talk_id = &json["id"].as_u64().unwrap_or(0);
|
||||
let tracking_number = &json["tracking_number"].as_str().unwrap_or("");
|
||||
std::fs::write(format!("./evaluations/{}/{} - {} - {}.csv", formatted_day_before, user_name, talk_id, tracking_number), csv_response).expect("Unable to write file");
|
||||
std::fs::write(format!("./evaluations/{}/{} - {} - {} - prompt.txt", formatted_day_before, user_name, talk_id, tracking_number), format!("{prompt} \n{talk}")).expect("Unable to write file");
|
||||
},
|
||||
Err(error) => {println!("Error {error}");}
|
||||
};
|
||||
});
|
||||
let user_name = &json["agent"]["user"]["name"]
|
||||
.as_str()
|
||||
.unwrap_or("unknown_user");
|
||||
let talk_id = &json["id"].as_u64().unwrap_or(0);
|
||||
let tracking_number = &json["tracking_number"].as_str().unwrap_or("");
|
||||
std::fs::write(
|
||||
format!(
|
||||
"./evaluations/{}/{} - {} - {}.csv",
|
||||
formatted_day_before, user_name, talk_id, tracking_number
|
||||
),
|
||||
csv_response,
|
||||
)
|
||||
.expect("Unable to write file");
|
||||
std::fs::write(
|
||||
format!(
|
||||
"./evaluations/{}/{} - {} - {} - prompt.txt",
|
||||
formatted_day_before, user_name, talk_id, tracking_number
|
||||
),
|
||||
format!("{prompt} \n{talk}"),
|
||||
)
|
||||
.expect("Unable to write file");
|
||||
}
|
||||
Err(error) => {
|
||||
println!("Error {error}");
|
||||
}
|
||||
};
|
||||
});
|
||||
|
||||
// Compress folder into zip
|
||||
let source_dir_str = format!("./evaluations/{formatted_day_before}");
|
||||
@@ -410,7 +534,13 @@ fn main() -> anyhow::Result<()> {
|
||||
return Ok(());
|
||||
}
|
||||
|
||||
fn get_piperun_chats_on_date(PIPERUN_API_URL: &String, client: &reqwest::blocking::Client, access_token: &String, formatted_day_before_at_midnight: String, formatted_day_before_at_23_59_59: String) -> Vec<serde_json::Value> {
|
||||
fn get_piperun_chats_on_date(
|
||||
PIPERUN_API_URL: &String,
|
||||
client: &reqwest::blocking::Client,
|
||||
access_token: &String,
|
||||
formatted_day_before_at_midnight: String,
|
||||
formatted_day_before_at_23_59_59: String,
|
||||
) -> Vec<serde_json::Value> {
|
||||
let start_of_talk_code: String = "talk_start".to_string();
|
||||
let support_queue_id: String = "13".to_string();
|
||||
|
||||
@@ -455,57 +585,70 @@ fn get_piperun_chats_on_date(PIPERUN_API_URL: &String, client: &reqwest::blockin
|
||||
}
|
||||
};
|
||||
|
||||
let mut aggregated_talks = json_response["data"].as_array().expect("Failed to parse messages as array").to_owned();
|
||||
let mut aggregated_talks = json_response["data"]
|
||||
.as_array()
|
||||
.expect("Failed to parse messages as array")
|
||||
.to_owned();
|
||||
|
||||
let current_page = json_response["current_page"].as_i64().expect("Failed to obtain current page number");
|
||||
let last_page = json_response["last_page"].as_i64().expect("Failed to obtain current page number");
|
||||
let current_page = json_response["current_page"]
|
||||
.as_i64()
|
||||
.expect("Failed to obtain current page number");
|
||||
let last_page = json_response["last_page"]
|
||||
.as_i64()
|
||||
.expect("Failed to obtain current page number");
|
||||
|
||||
let mut all_other_messages = (current_page..last_page).into_iter()
|
||||
.map(|page| {
|
||||
let page_to_request = page + 1;
|
||||
let talks_request = client
|
||||
.get(format!("https://{}/api/v2/reports/talks", PIPERUN_API_URL))
|
||||
.bearer_auth(access_token)
|
||||
.header("Content-Type", "application/json")
|
||||
.header("Accept", "application/json")
|
||||
.query(&[
|
||||
("page", page_to_request.to_string()),
|
||||
("perPage", per_page.clone()),
|
||||
("report_type", report_type.clone()),
|
||||
("start_date", formatted_day_before_at_midnight.clone()),
|
||||
("end_date", formatted_day_before_at_23_59_59.clone()),
|
||||
("date_range_type", start_of_talk_code.clone()),
|
||||
("queue_id[]", support_queue_id.clone()),
|
||||
]);
|
||||
let mut all_other_messages = (current_page..last_page)
|
||||
.into_iter()
|
||||
.map(|page| {
|
||||
let page_to_request = page + 1;
|
||||
let talks_request = client
|
||||
.get(format!("https://{}/api/v2/reports/talks", PIPERUN_API_URL))
|
||||
.bearer_auth(access_token)
|
||||
.header("Content-Type", "application/json")
|
||||
.header("Accept", "application/json")
|
||||
.query(&[
|
||||
("page", page_to_request.to_string()),
|
||||
("perPage", per_page.clone()),
|
||||
("report_type", report_type.clone()),
|
||||
("start_date", formatted_day_before_at_midnight.clone()),
|
||||
("end_date", formatted_day_before_at_23_59_59.clone()),
|
||||
("date_range_type", start_of_talk_code.clone()),
|
||||
("queue_id[]", support_queue_id.clone()),
|
||||
]);
|
||||
|
||||
println!("Sending request for consolidated talks... {talks_request:?}");
|
||||
let talks_response = talks_request.send();
|
||||
println!("Sending request for consolidated talks... {talks_request:?}");
|
||||
let talks_response = talks_request.send();
|
||||
|
||||
let json_response = match talks_response {
|
||||
Ok(resp) => {
|
||||
if resp.status().is_success() {
|
||||
let json: serde_json::Value = resp.json().unwrap();
|
||||
json
|
||||
} else {
|
||||
eprintln!("Failed to get consolidated talks: {}", resp.status());
|
||||
let json: serde_json::Value = resp.json().unwrap();
|
||||
eprintln!("Response body: {:?}", json);
|
||||
panic!("Failed to retrieve consolidated talks from Piperun API");
|
||||
}
|
||||
}
|
||||
Err(e) => {
|
||||
eprintln!("Error: {e}");
|
||||
panic!("Failed to send the request for talks to PipeRUN API");
|
||||
}
|
||||
};
|
||||
let json_response = match talks_response {
|
||||
Ok(resp) => {
|
||||
if resp.status().is_success() {
|
||||
let json: serde_json::Value = resp.json().unwrap();
|
||||
json
|
||||
} else {
|
||||
eprintln!("Failed to get consolidated talks: {}", resp.status());
|
||||
let json: serde_json::Value = resp.json().unwrap();
|
||||
eprintln!("Response body: {:?}", json);
|
||||
panic!("Failed to retrieve consolidated talks from Piperun API");
|
||||
}
|
||||
}
|
||||
Err(e) => {
|
||||
eprintln!("Error: {e}");
|
||||
panic!("Failed to send the request for talks to PipeRUN API");
|
||||
}
|
||||
};
|
||||
|
||||
let aggregated_talks = json_response["data"].as_array().expect("Failed to parse messages as array").to_owned();
|
||||
|
||||
return aggregated_talks;
|
||||
})
|
||||
.reduce(|mut this, mut acc| {acc.append(&mut this); acc})
|
||||
.expect("Failed to concatenate all vectors of messages");
|
||||
let aggregated_talks = json_response["data"]
|
||||
.as_array()
|
||||
.expect("Failed to parse messages as array")
|
||||
.to_owned();
|
||||
|
||||
return aggregated_talks;
|
||||
})
|
||||
.reduce(|mut this, mut acc| {
|
||||
acc.append(&mut this);
|
||||
acc
|
||||
})
|
||||
.expect("Failed to concatenate all vectors of messages");
|
||||
|
||||
aggregated_talks.append(&mut all_other_messages);
|
||||
aggregated_talks
|
||||
@@ -596,7 +739,7 @@ fn send_email(
|
||||
let filebody = std::fs::read(zip_file_name).unwrap();
|
||||
let content_type = ContentType::parse("application/zip").unwrap();
|
||||
let attachment = Attachment::new(zip_file_name.to_string()).body(filebody, content_type);
|
||||
let mailboxes : Mailboxes = to.parse().unwrap();
|
||||
let mailboxes: Mailboxes = to.parse().unwrap();
|
||||
let to_header: message::header::To = mailboxes.into();
|
||||
|
||||
let email = Message::builder()
|
||||
|
||||
Reference in New Issue
Block a user